We’re not just here to sell cars. Sure, you’ll find an outstanding selection of used vehicles on our dealership lot, but that’s far from our only mission at Dorsett Nissan. To us, making friends means creating a welcoming environment and fostering a relationship where you don’t just become a customer, you become a friend.
I recently purchased a used GMC Sierra from Dorsett Nissan and had an excellent experience from start to finish.
The sales team, especially Trey Brooks-Ellis was incredibly patient and never pressured me. Trey took the time to understand my needs and worked hard to get me into the truck at great price! Trey and the team made sure the paperwork process was transparent, efficient and smooth from start to finish.
Continued great service after the sale as well!!! Trey called a couple of days later just to make sure everything was going well with the truck.
I highly recommend the sales team at Dorsett Nissan for anyone looking for a new or used vehicle.
My recent car buying experience at Dorset was fantastic! From the moment I walked in, Michael was incredibly helpful and attentive. I was looking for a 2012 Toyota Corolla, and they had a great selection. Michael was very knowledgeable about the car, explaining all the different trim levels and features. I especially appreciated that Michael drove the car for the beginning of the test drive. It made me feel more comfortable and allowed me to observe the car's features before I got behind the wheel. Even though I didn't finance the car, the finance manager did a great job explaining the warranty information. The dealership was clean and comfortable, the staff was friendly and welcoming, and I felt like I got a fair price. I'm thrilled with my new Corolla and would highly recommend Dorsett Nissan to anyone looking for a stress-free car buying experience.
Mathew helped me with getting my car and was absolutely amazing! was extremely helpful and kind in the entire process and helped secure my vehicle as I drove 2 hours to see the car and made the whole process very easy. Mathew was exception al with his service making sure his customers felt important to him and heard. The dealership was caring to my needs and concern's in the vehicle I was interested in, I will definitely be back in the future!
I had a great experience at Dorsett Nissan. I worked with Scott Simmons, and he was great from start to finish. The price was competitive and the service was first rate. I feel great about the purchase and even better about the team at Dorsett Nissan. I came from Bloomington to buy the truck, and so, I was with my whole family—two little girls in tow. Scott was thoughtful and did a great job making us feel comfortable. I highly recommend Dorsett Nissan and Scott Simmons in particular.
I had the best experience today (first time using the service department @ Dorsett) and I must say it was a pleasant one. Tom welcomed me with a smile on his face and with an upbeat attitude (even though I know he was busy). He went above and beyond. He checked on me while I was waiting asking if I needed anything and then again with an update on the car repair. I feel Tom genuinely cares about his customers. It is a rare occasion anymore getting great customer service such as this today! Thank you AND I say Tom deserves 5 gold stars across the board!
I had both of my cars in this week for maintenance. I brought the one car in from two hours away because I would rather have Dorsett service it. Tom is a great service advisor. He was able to schedule brake service and order in tires for my car. Tom worked with me on Dorsett coupons and the tire replacement guarantee. I was very satisfied.